iran heredia is the greatest customer support person ever. we identified as him about the telephone to e book our excursion for march 2024 and he was Tremendous beneficial. he helped us discover most of the inquiries that we experienced and he was extremely friendly and good to talk to. thanks!
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The group is recognized for its exceptional amenities like their onsite spas that enable patrons concentrate on comforting and time. Their Grownup only properties also concentrate on couples over a romantic getaway.
The resort provides A selection of dining possibilities, such as buffets and eating places, catering to distinct preferences.
Are you currently modifying programs? Don't fret, We're going to safeguard you from any unexpected problem, with a simple cancelation procedure and whole adaptability for producing alterations.
The Seaside is boring. It's very hard to find a chair to sit in to the beach or by a pool. Also difficult to find House in among the list of dining establishments that call for booking ahead of time.
My husband and I celebrated our anniversary on the Grand Oasis Cancun, and it was excellent. The romantic meal over the Seaside was unforgettable, and our server, Andrea, created guaranteed just about every detail was flawless. The nightly leisure was a reward. We can’t hold out to return subsequent calendar year!
My experience was astounding, with Rafael Perez and Alejandro Canto Concierge. The person were being polite,Profesional and took care any issues that I experienced within an successful time-frame. I think these two people today are an asset on the resort.
We were being a group of fourteen. Once we arrived, there was only a brief way to get to our rooms so we ended up capable of take in with the buffet until eventually they were being Prepared. The rooms ended up fine, and housekeeping retained them pretty thoroughly clean, straightening up every day. Our fridges have been refilled each day and we regularly experienced a small treats within the evening like chocolate protected strawberries. Due to our Concierge Francisco who spoiled us all over the week. We really enjoyed the dining establishments especially Benazuza. Outstanding meal/expertise.
This one of a kind bond of entertainment is coupled with food stuff stands, giving finger-licking great Mexican antojitos and your favorite snacks. In addition, it is possible to neat down through the get more info tropical heat, with chilly beverages to accompany your food.
Superb customer care . Niko was superb within the customer support . He explained every little thing very properly & normally there for enable. He spelled out your complete tour offers in particulars & the fee concerned
Some guests reported challenges with home amenities and sounds levels. It may be advantageous to request a room far from possible resources of sound also to double-Examine amenities upon arrival.
We liked our remain at Grand Oasis Cancun! The resort was attractive, and also the team was so welcoming. Unique thanks to Ana who produced our dining encounter fantastic with her great service. We will definitely come back!
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